Some hosting providers may have limited support for your website’s generated emails and can block emails from our plugin from being sent out.
If you’ve encountered any issues with delayed notifications being sent out, first try to deactivate our plugin and see if the Gravity Forms notifications go out successfully. If they do not still, the issue is probably somehow that your web host is refusing to send out emails from your site and thus you should contact your hosting provider for assistance.
If your emails are being sent with our plugin deactivated but are not being sent when our plugin is activated, it’s possible that your hosting provider may not like to see emails sent utilizing the WP-Cron, a function of WordPress that our plugin utilizes.
To overcome this issue, we recommended bypassing your hosting provider’s transactional email system by utilizing a plugin that can send site emails through SMTP (using your email provider) or through one of the following transactional email providers and their corresponding WordPress plugins:
- Postmark (Plugin) – Our personal favorite – we use this for all of our site emails
- SendGrid (plugin) – Popular transactional email provider
- WP Mail SMTP – Setup your Gmail or Outlook email providers to send emails on behalf of your WordPress site
- Mandrill (plugin) – For Mailchimp Customers only, so if you’re a user of Mailchimp this is a great option because it’s free for you